Searching for a New Energy Provider?

For new residential customers, when you switch to XOOM Energy we’ll cover your early termination fees with your current energy provider (up to $150) when you enroll on a fixed-price plan 12 months or longer. With Freedom2Connect, we make switching to XOOM Energy as simple and seamless as possible and we will even cover your early termination fees. To get started just:

Enroll on a fixed-price plan that is 12 months or longer.

▶ All pages of the final bill that clearly shows your full name, service address, and the billing cycle dates

Please be sure to include all of the following:

Email a copy of the front and back of your final bill to customercare@xoomenergy.com. For Texas customers only, please email to cancellationfeexoomtx@xoomenergy.com or fax to 832-584-2025.

▶ The early termination fee amount that was charged

▶ Your phone number
▶ Your XOOM Energy customer account number

Customers in California (SoCal Gas and SDG&E), Georgia and Texas will receive a bill credit up to $150 on their XOOM Energy account. Customers in all other states will receive a reimbursement in the form of a Visa™ debit card.